New Patient Information

We look forward to welcoming you to Strathalbyn Family Dental. Whether this is your first dental visit in a while or you are simply looking for a new local practice, we want to make the experience as smooth and straightforward as possible.

Here is everything you need to know before your first appointment.


Before Your Appointment

How to book

You can book your appointment online, or call us directly during opening hours on 08 8549 1708. New patients are given a full hour for their first appointment so we have plenty of time to get to know you and carry out a thorough examination.

What to bring


What to expect at your first visit

Your first appointment is one hour. We begin by taking the time to understand your medical and dental history and any concerns you have before carrying out a thorough examination. We use intraoral photos and x-rays where needed to get a complete picture of your oral health.

Before your visit, we will send you a new patient form by SMS or email so we have everything ready ahead of your appointment. If you are unable to complete this beforehand, simply arrive 5 to 10 minutes early and we can go through it with you on paper before you come through.

We will then walk you through everything we find in plain language and discuss any next steps clearly and without pressure. If treatment is needed, you will understand exactly what it involves and what it costs before anything is booked. You are always in control of your care.


Health Funds and Payment Options

Private health insurance

Strathalbyn Family Dental accepts most major private health funds with dental extras cover. HICAPS is available at our practice so we can process your claim on the spot. We recommend bringing your health fund card to your appointment. Please note we are not a preferred provider for any specific health fund.

Medicare and the Child Dental Benefits Schedule (CDBS)

Medicare does not cover routine dental treatment for adults. However, eligible children aged 2 to 17 may be entitled to funding through the Child Dental Benefits Schedule (CDBS). If your child is eligible, their check-up and clean will be bulk billed with no out-of-pocket cost. See our Children’s and Family Dentistry page for more detail on CDBS fees and eligibility.

Payment options

We accept payment by cash, EFTPOS, and all major credit cards. We do not currently offer payment plans or third-party finance options such as Afterpay, Zip, or DentiCare.


Opening Hours and Location

Strathalbyn Family Dental is located at 33 High Street, Strathalbyn SA 5255.

Parking

Ample parking is available on site behind the building, accessed via our driveway on High Street.

Opening Hours

Ready to Book?

We are currently welcoming new patients from Strathalbyn, Mount Barker, Goolwa, Murray Bridge, and the surrounding region. Book online or call us on 08 8459 1708.

Book Appointment  08 8549 1708